14
Warranty Statement:
Industrial Rivet & Fastener Co. Inc. and Zipp Tools (hereinafter “IRF”), hereby warrants to the initial
retail customer and original distributor (“Warrantee”) only that its products will be free from defects
in material and workmanship for a period of 1 year from the purchase date, provided that the
products are used in accordance with “IRF’s” instructions as to maintenance, operation and use.
The said warranty does not extend to goods subjected to misuse, neglect, accident or improper
installation or maintenance or which have been altered or repaired by anyone other than the seller
or its authorized agents.
The warrantee’s only remedy and IRF’s only obligation in the event of a defect or failure in the
products, is that IRF, at its sole option, repair, replace or rework the products, but in no case shall
the cost of the foregoing exceed the invoice price of the products.
This warranty shall be void if any person seeking to make a claim for defective or failed products
fails to notify IRF within 30 days of receipt of evidence that the product is defective or has failed, or
if said person fails to provide IRF with such evidence as is reasonably requested concerning the
effect or failure, including without limitation, evidence of the date of purchase and date of
installation.
This warranty is in lieu of all other warranties, expressed or implied, including
merchantability, or fitness provided for herein. Under no circumstance shall IRF be liable
for incidental or consequential damages arising from the defect or failure in its products.
Seller’s sole obligation under the foregoing warranty will be limited to, at Seller’s option, repair or
replacement of the tool (and shipping to the buyer with transportation charges paid to any place
within the contiguous 48 states). Returned goods will be evaluated by our warranty repair
department and a conclusion will be determined and classified as:
a) Warranty Repair (free of charge)
b) Abuse /Neglect (bench fee and/or hourly rate)
c) Maintenance (Flat Fee)
Price Schedule as of 1/1/2007
Bench Fee: $55.00
Hourly Rate: $55.00 per hour
Flat Fee:
Level 1 - Adjustments and light repair $35.00 + parts
Level 2 – Maintenance, Oil Change $95.00 + parts
Level 3 – Overhaul, complete disassembly, change all seals $155.00 + parts
If inspection by the seller of returned goods shows no breach of the forgoing warranty, Seller’s
regular conditioning charges (as stated above) apply. Upon this conclusion we will either repair the
tool at no cost to you and return it postage paid, or call you to inform you of the repair cost. The
repair will need to be approved in writing before any work is performed.
A comprehensive tool service and repair program, for details contact your local area sales
representative or call:
Industrial Rivet & Fastener Co.
200 Paris Ave
Northvale, NJ 07647
1-800-BUY-RIVET
(4 pages)
(14 pages)
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